Healing Energy Light is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the General Data Protection Regulation (GDPR) in the European Union, and the California Consumer Privacy Act (CCPA) in California, USA, as well as other relevant laws in the jurisdictions where we operate.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you visit our website, sign up for newsletters, download resources, or contact us. This may include:
Name
Email address
Phone number
Payment information (for purchases)
IP address
Any other information you provide directly to us
2. How We Use Your Information
We use the personal information we collect to:
Provide you with requested services and products
Respond to inquiries or provide support
Process transactions and fulfill orders
Improve our website and services
Send marketing communications (with your consent)
Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website, analyze trends, track user activity, and collect demographic information. You can manage or disable cookies through your browser settings, but this may impact certain functionalities of the website.
4. How We Protect Your Information
We take the security of your personal information seriously and use appropriate administrative, technical, and physical measures to protect it from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
To service providers who help us operate our website or provide services (e.g., payment processors)
As required by law or to comply with legal processes (e.g., in response to a subpoena)
These third-party service providers are required to protect your information in accordance with this Privacy Policy and applicable laws.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to your personal information if it is inaccurate or incomplete
Withdraw your consent for us to collect or use your personal information (subject to legal or contractual restrictions)
Request the deletion of your personal information, where applicable
To exercise any of these rights, please contact us at maggie@healingenergylight.com.
7. Links to Other Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before submitting any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date listed above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
maggie@healingenergylight.com
519-301-6771
117 Queen Street East, #2, St. Marys, ON
By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.
Effective Date: April 9, 2025